Grand Park Royal Cozumel, Cozumel ~ Reviews, Room Choices & Prices 2025

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Key details

About the Resort

Playa Paraiso Km 3.5 Carretera A, Cozumel, Mexico, 77600

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Deluxe Double Room Sea View

Max:

3 persons

33 m²

Bed options:

2 Double beds

Sea view

Shower

Coffee machine

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Run of the House

Max:

3 persons

30 m²

Bed options:

2 Double beds

Shower

Balcony

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Family Suite

Max:

4 persons

60 m²

Bed options:

1 King-size bed

Shower

Balcony

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Getting around

Explore available ways to reach your dream destination

City Centre

Cozumel 4.0 km

Airports

Cozumel (CZM) 7.1 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Accessible Amenities

“The resort offers comprehensive accessibility features that made it easy for everyone to enjoy the facilities.” view full review

Immaculate Accommodations

“Our room was spotless and well-maintained, providing a comfortable and inviting space to relax after a long day.” view full review

Relaxing Pools

“The adult-only infinity pool was a highlight, offering a serene atmosphere and a perfect spot to unwind with a refreshing drink.” view full review

Delicious Dining

“We enjoyed a variety of dining options, and the dishes at the Mexican restaurant were particularly memorable for their authentic flavors.” view full review

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Shops/Commercial services

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Children's pool
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Karaoke
Entertainment
Sun terrace
Garden area
Solarium
Steam room
Massage

Room features

Air conditioning
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Playa Paraiso Km 3.5 Carretera A, Cozumel, Mexico, 77600

Map view

Playa Paraiso Km 3.5 Carretera A, Cozumel, Mexico, 77600

City landmarks

Museum

Discover Mexico Park Cozumel

1.6 km

Museum

Cha'an Ka'an Observatory of Cozumel

870 m

Shopping Area

Puerta Maya

1.2 km

Av. Rafael E. Melgar 1a

Mayan Fiesta Rum Cake Co. & Gifts

740 m

77600 Quintana Roo

Scuba Mau Cozumel

860 m

Calle 60 Sur Corner 33 & 35 San Miguel II

Cozumel Butterfly & Botanical Gardens

2.7 km

Av. Rafael E. Melgar

Mayatlantis

1.3 km

Calle 39 near the corner of Ave. 95 Bis Between 95 & 95 Bis. Lot 19 Col. Ampliación CTM

Jesus Es Rey

1.7 km

Carr. Costera Sur Km 9. 5 Zona Hotelera Sur

Chankanaab Adventure Beach Park

3.9 km

Km 11 Carreter Transversal

Mayaluum

3.0 km

Royal Village Mall

Arte de Origen

3.1 km

Park

Benito Juarez Park

2.5 km

Calle 1 Sur 58 Benito Juarez Park

Zero Kilometer Marker

2.5 km

5TH Avenue,between 2ND Street And Juarez

BALAM Art Painted on Feathers

3.1 km

Church

Corpus Christi

2.7 km

Church

Cathedral of Corpus Christi

3.1 km

Paradise Reef

3.1 km

CozumelMexico

El Paso del Cedral Reef

3.1 km

Parque Quintana Roo

3.0 km

San Francisco Reef

3.1 km

Store

Mega

3.1 km

Yucab Reef

3.1 km

Tormentos Reef

3.1 km

Gonzalo Guerrero

Parque Atardecer MAya

2.9 km

Tunich Reef

3.1 km

7th Street South #700

Power Yoga Cozumel

3.2 km

Mall

BodegaAurrera

3.1 km

Nearby

Shopping Area

Mayan Plaza

520 m

SSA International Pier

Cozumel America's Cup 12 Meter Challenge

350 m

Av. Rafael E. Melgar

Zoe - A Living Sea Sculpture

520 m

Restaurants

Paprika Mexican & Caribbean Cuisine

200 m

Carretera Costera Sur Km 4.5

Half Senor Frogs

310 m

International Cruise Ship Terminal

Ix Kool

670 m

Av. Rafael E. Melgar 1 Local 53 Royal Village

Bubba Gump Shrimp Co

310 m

Carretera a Chankanaab km 4.5 SSA Mexico Pier

Jimmy Buffett's Margaritaville

490 m

Carretera Chancanaab km 4.5 SSA Mexico Pier

Al Chile

500 m

Avenida Lic. Andres Quintana Roo s/n

Sunset Restaurant & Bar

530 m

Carretera Costera Sur Km. 3.2

Three Amigos

1.3 km

Carretera Chancanaab km 4.5 Puerta Maya Pier

Reviews and Ratings

Feedback from previous guests about their experience. <br />

68%

liked the resort and would come back

Beautiful grounds

Decent snorkeling

Inconsistent service

Cold pools

6.8/10

Nice

Rooms

7.2

Location

8.0

Service

7.0

Dining

5.2

4/5 based on 7415 reviews

#30 of 64 hotels in Cozumel based on Tripadvisor

Luis

United States, January 2025

6.6/10

I had a mostly positive experience at the resort. While the staff were friendly and the beach area was great for my kids, the issues with check-in, food variety, and excessive smoking dampened the stay a bit. Overall, it was a comfortable place with some enjoyable features, but there were definitely areas that could use improvement.

Rooms

7.0

The room was clean and comfortable, though we were given two double beds instead of the king I expected. The view was nice, but the broken balcony doors let in noise from outside.

Service

6.0

The service was mostly helpful and friendly, but there was a heavy push to attend time share presentations, which was off-putting. Sometimes, staff seemed overwhelmed and didn't attend to drink orders promptly.

Location

7.0

The location was decent, not far from the airport and right by the beach. However, the surrounding area wasn't the prettiest on the island.

Dining

6.0

The dining experience was hit or miss, with some dishes being delicious while others were just average. There could definitely be more variety, especially for all-inclusive.

Facilities

7.0

The beach area was small but great for families with kids. The pools looked inviting, although there weren't enough lounge chairs available.

Julia

United States, January 2025

9.6/10

I had an amazing experience at this unique seaside hotel, which offered stunning views and plenty of opportunities to relax. The sandy beach led to a fantastic snorkeling area, and there were multiple infinity pools to enjoy. The accommodations were spacious and clean, with breathtaking views of the ocean and nearby cruise boats. The staff went out of their way to be friendly and welcoming, making us feel very safe during our stay. I highly recommend this hotel for its beautiful atmosphere and excellent amenities.

Rooms

10.0

The rooms were spacious, clean, and offered fantastic views of the ocean.

Service

10.0

The service was exceptional; the staff was super nice, accommodating, and attentive to our needs.

Location

10.0

The hotel is in a perfect location, with easy access to shopping and a lovely walkway into town.

Dining

8.0

Food options were quite good, with a variety of dining experiences, although the buffet could be improved.

Facilities

10.0

The facilities were fantastic, with well-maintained pools and a beautiful beach area.

William

United States, December 2024

7.0/10

This resort has its moments, with beautiful surroundings and a great location for activities like snorkeling and beach volleyball. However, the dining experience left much to be desired, with bland food choices and poorly executed meals. The atmosphere was fun and relaxing, but the issues with the food brought down the overall experience significantly.

Rooms

7.0

The rooms were clean and comfortable, although the size was a bit smaller than expected.

Service

7.0

The service was generally polite, but some areas felt rushed or under-attended during meal times.

Location

9.0

The location was fantastic, with easy access to shopping and restaurants just a short walk away.

Dining

5.0

Dining was a major letdown; the food was often bland, and the quality did not meet expectations.

Facilities

8.0

Facilities like the pools and snorkeling areas were enjoyable and well-maintained.

Steven

United States, December 2024

5.8/10

The resort has beautiful and well-maintained grounds, and the staff is friendly, but my experience was overshadowed by the terrible dining options and inconsistent drink quality. While the rooms were decent, the food was mostly subpar, and the lack of fun evening activities left us feeling quite bored at night. If you're looking for good food and entertainment, this place might not be the best choice.

Rooms

6.0

The rooms were decent but in need of updates.

Service

7.0

The service was generally good, though the bars weren't open late and drink quality varied.

Location

8.0

The location is attractive with beautiful grounds, surrounded by palms and close to the beach.

Dining

5.0

The dining experience was very disappointing with limited selections and poor food quality.

Facilities

5.0

The facilities are nice, but the hot tubs were nonfunctioning and the pools were uncomfortably cold.

Justin

United States, November 2024

5.2/10

This hotel has some beautiful grounds and a couple of decent dining options, but unfortunately, the service was inconsistent and many aspects of the stay were disappointing. The rooms were clean, but didn't quite match the upgrades I had paid for, and the dining experience left a lot to be desired. The beach had great snorkeling, but the access was rocky, and overall, I wouldn't recommend this resort based on my experience.

Rooms

6.0

The room was clean and spacious, but I was given two double beds instead of the king I requested. The overall feel wasn't fancy, and the upgrades I paid for didn't deliver the expected luxury.

Service

5.0

Service was hit or miss, with some staff friendly but others simply overwhelmed or not helpful. The issue of staff shortage was evident, which likely impacted the overall experience.

Location

6.0

The location is somewhat isolated with a rocky beach that isn't ideal for lounging. The walk to town is nice, but it's still quite a trek if you're hoping for convenience.

Dining

5.0

Dining ranged from mediocre to okay. The breakfast options were very limited, and while there were a few good dishes had, overall the buffet and specialty restaurants both left me wanting more.

Facilities

5.0

Facilities were underwhelming. The pools were very cold and not many shaded areas. The beach access was challenging due to rocky entries.

Beautiful grounds

Inconsistent service